| It is not surprising that the scientific method of problem solving was
applied to management over the years, but the components of management
science and scientific management have never been clearly defined. In
fact, there are many misconceptions.
Taylorism is not scientific management. Frederick W. Taylor pioneered
and introduced many management concepts. He is credited with being the
“father of scientific management” for his work started in
the late 1800s. Many believe that scientific management consists of the
concepts of time and motion study he introduced. Study has proven, however,
that he merely applied his version of the scientific method for originating
and for solutions, thus arriving at his conclusions or hypotheses. Scientific
management should not be restricted to any one person’s techniques
or to any one phase of management.
The Nature of Management Science and Scientific Management
The best explanation I found for what is required to classify management
as a science is that of Ralph C. Davis, Professor of Business Organizations
at Ohio State University. In his book The Fundamentals of Top Management
(1951), he says:
A science may be any classified body of fundamental facts, principles,
and techniques that explains certain basic phenomena, leads to the discovery
of general truths and the operation of general laws. It may be “exact,”
as in the case of the physical sciences, or “inexact” as in
the case of the social sciences. A scientific method, in its simplest
terms, may be any method that applies a logic of effective thinking, based
on an applicable science to the solution of a particular set of problems.
. . The literature of business is sufficiently well developed and extensive
to permit business to be regarded as a developing field of science. It
is, however, an inexact, applied science. It has its roots in the social
sciences.
Imperfect, But Still a “Phenomenally Successful Process”
The method of applying the scientific method of problem solving (SM-14)
to management is the best way recognized and is far superior to such ways
and processes as:
Hunch or gut instinct
Haphazard guess
Common sense
Superficial analysis
Management by exception
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Walk-around management
Seat of pants
Uneducated guess
Rule of thumb
Trial & error
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Chaos
Fad of the day
Doing your own thing
We always do it that way
Quick fix
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Everyone in business and industry should learn and use the SM-14 formula. |